The secret life of me...

1. What was the last thing you complained about?
Not sure - am not a big complainer in an official way...
Ooh - though was moaning about not knowing what to have for lunch about 20 minutes ago - does that count?

2. When was the last time you really got really great customer service?
I ordered some things from a mushroom (tasty edible mushrooms, not the naughty kind) website - it was the first week of their online shop and the system apparently lost lots of order data, but they called me a day or two after I placed my order and explained in a really nice way and also sent me some free tasty mushrooms - which were great!

3. What's your policy on leaving a tip?
I'd always tip for good service. My usual policy in restaurants is to leave 12.5% (10 is not enough) and round it up to the nearest £5. I'd leave more if it was really good though and mayb less for substandard service.

4. Are you one of the people trying to reclaiming your credit card or bank charges?
No

5. Call centres are, in my experience, not nearly as evil as most people seem to think...

It's the beginning of month-end today (a slightly weird concept for people who don't work in finance and consider the month to be already over, I guess) so I have a million things to do.

It's a little bit depressing to have it fall on a Friday, as it means that, far from the going-home-early (or on time, which is much the same here) perks of the end of the week, I'll probably be here well into the night...

Still, the Friday aspect means that there might, at least, be some consoling Nandos for lunch today.
There are few problems in life that cannot be solved (or, at the very least, seriously reduced) with the application of extra hot chicken :-)